L2 Linux
L2 Linux engineers are specialized in troubleshooting technical or non-technical problems that customers have with web hosting services. They are also useful in providing technical support for second-level incidents via helpdesk or telephone.
DOMINObyte provides its users with monitoring and consulting services provided by L2 engineers and for the Linux operating system. L2 Linux admins have a higher experience than level 1 technicians. This allows them to handle more complex incidents that can happen within companies using the Linux operating system.
They can also monitor servers to track their stability and take proactive or preventive measures or manage their performance. I can advise engineers at the previous level to manage user-level challenges. When technical difficulties are complex, they can escalate the problem to the next level.
Why choose us?
The 80 IT engineers currently support Romanian and foreign companies.